Highly motivated and dynamic professional with less than 1 year of experience in the IT industry. Possessing a Higher Certificate in Information Technology In support services from IIE Varsity College, completed in December 2021, and an NCS Matric certificate from Hoerskool Evander in December 2019. Demonstrated ability to provide customer-oriented support, utilizing extensive knowledge of C# and exceptional customer service skills.
Known for excellent verbal and written communication skills, effectively conveying complex technical concepts to both technical and non-technical stakeholders. A fast learner with a commitment to staying updated with the latest industry trends and technologies.
Throughout my academic and professional journey, I have successfully solved technical issues, provided exemplary customer service, and delivered solutions to meet clients' needs. My ability to comprehend complex problems quickly allows me to troubleshoot efficiently and deliver prompt solutions.
Adaptable and versatile, I excel in fast-paced and challenging environments while maintaining a positive attitude and delivering exceptional results. I am dedicated to ensuring customer satisfaction and consistently aim to exceed expectations.
As a self-driven and detail-oriented professional, I am eager to contribute to a team that values excellence, innovation, and effective problem-solving. I am seeking an opportunity to further develop my skills and contribute to the success of an organization that values dedication, technical expertise, and exceptional customer service.