Product Prioritization Planning Manager (Product Delivery Manager)
Clickatell, South Africa
Job Description
We Are Setting The Pace
Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.
We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.
Purpose
We are looking for a Prioritisation Planning Manager situated alongside the product team to manage and prioritise any initiatives raised by stakeholders outside of the product team and do not feature on product roadmap. This person must be eager to coordinate the multiple initiatives raised and manage the feedback to stakeholders accordingly on the priorities. This person will work alongside the product team and will liaise with all other stakeholders in the company including sales, marketing, operations, finance and partnerships. This is an important role as this person will serve as gatekeeper to the product roadmap and will filter requests in a seamless and considerate manner.
We Do The Right Things
Responsibilities of the Role
- Manage the prioritisation planning register.
- Own and manager several productivity tools in the product organisation.
- Work with the Product Managers to produce the monthly Product Report.
- Analyse, review, and document priorities as they are registered.
- Provide operational support by implementing monitoring and automation alerts of the priorities.
- Prepare reports, presentations and analysis of the priorities.
- Attend and/or facilitate weekly progress meetings.
- Performs ad hoc project administration duties and responsibilities as assigned and required by the VP of Product.
Requirements
We Are On A Learning Journey
Requirements of the Role
- 5+ years’ experience as an administrator with experience in prioritisation planning
- Have a good track record as a delivery manager, and manage stakeholder exceptions
- Knowledge and Abilities
- Strong analytical skills are beneficial
- Track record with a similar role
- Knowledge of SharePoint, Project Online amp; JIRA advantageous
- Ability to work in a dynamic agile environment
- Must have strong work ethic with good time management skills
- Excellent verbal and written communication skills
A Bit About You
You are a pacesetter, who is strong in execution and comfortable in a fast-paced environment and working across multiple projects simultaneously. You set the priorities to deliver practical solutions for opportunities and change. You achieve results though maximizing resources and leading the way to the best solutions. You build and invest in relationships and influentially engage across teams, and with specialists, to brainstorm and arrive at the right answers. You develop, finetune and manage processes and coach the team on procedures and adopting new techniques. You are incredibly independent and a self-starter with a microscopic attention to detail. You take initiative by being resourceful and proactive.
Benefits
Why You Should Join
Perks of the Role
Medical Aid contribution
Pension fund contribution
Quarterly performance incentive bonus
Risk benefit company contributions
Reimbursable communications allowance for internet and mobile phone bills
Half-day off on your birthday
5 personal days leave a year, over and above your annual leave
Remote working and access to office hubs as required.
Home office set-up with laptop, monitor and other related items.
Stronger Together
Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.