Onboarding Specialist - Central
Nomanini, South Africa

APPLICATIONS CLOSE: 20 June 2021

Overview:

Nomanini is a pioneering fintech that provides informal retail merchants with access to digital payment solutions and credit to support merchants improve their business. Our platform provides interoperable retail payments and supply chain financing by combining new digital financial services with existing distribution networks.

Key Responsibilities

• Apply company processes, procedures and guidelines to drive retailer acquisition in markets across the African continent
• Identify and implement nuanced changes required per market
• Effectively support a distributed team of in-country Operations Coordinators responsible for, among other things, onboarding of retailers
  • Take charge of the training of the in-country retailer acquisition teams
  • Provide day to day support
  • Design, communicate and distribute retailer calling routes
• Develop solid working relationships with field agents in each country that physically interact with retailers in the general trade
• Document learnings and process modifications per country to ensure organisational knowledge is accessible for use with each project launch
• Achieve set merchant acquisition targets within the set time per project
• In collaboration with in-country Operations Coordinators, identify, communicate and convert any new merchant acquisition opportunities by project
• In collaboration with the Head of Supply Chain Finance, identify opportunities for continuous improvement in the retailer acquisition approach

Requirements

Desired Attributes/ Required Skills

• Driven and hungry to succeed
• Displays a can-do attitude at all times and always makes a plan
• Strong self-management qualities
• Analytical self-starter with an eye for detail
• Exceptional planner and strategist yet with a strong bias towards action
• Tenacity to navigate big corporate intricacies with our partners
• Entrepreneurial in nature and acts as an owner at all times
• Ability to deliver success while working remotely and autonomously
• Strong communication skills and organisational skills
• Can work collaboratively with a distributed team and also closely with colleagues from within customer organisations
• Based in South Africa

Qualifications:

• Post-matric tertiary qualification from a recognised University or University of Technology
• Bachelor's degree will be an added advantage
• Proficient in Excel data analysis techniques

Job Rewards and Benefits