Account Lead at MediaMonks JHB
MediaMonks, South Africa

We are on the lookout for an Account Lead in Johannesburg with an innate taste for creative design, an instinct of large-scale asset creation, and a natural feel for production operations. This mid-level role requires hands-on experience to help manage the successful delivery of advertising and production for multiple clients (one of which is MediaMonks' growing Pharma client), and a manifest mastery of what is needed to make great projects come about.

Role amp; Responsibilities

1. In this role, you’ll join our small and growing team of Monks in South Africa. You’ll cover the ground in Johannesburg while your colleague is covering Cape Town. You’ll be a key player in a new team and work stream.
2. Builds and sustains relationships with senior-level clients, and becomes the client's trusted strategy, creative amp; production partner along the entire customer journey.
3. Looks beyond the day-to-day needs of assigned accounts; ensures the long-term stability and growth of the relationship and revenue.
4. Overseeing and coordinating the production process for multiple projects between our international offices.
5. Pushing the usage of data and KPIs in all workstreams, to make the work smarter and more effective.
6. You work in close collaboration with the global cockpit team to set up new projects and ways of working, co-creating pitches, treatments and proposals.
7. Meeting deadlines with lethal precision and flagging those that aren’t attainable upfront.
8. Always making sure projects meet the client’s strategy, brand, creative goals, and expectations.
9. Briefing teams on daily delivery objectives.
10. Scheduling, tracking and prioritising assignments, making sure right resources we mean people of course are booked and briefed in advance.
11. Work directly with our client to create a positive experience that exceeds client's business expectations and needs.
12. Consistently reviews client satisfaction toward short- and long-term goals.
13. Seek new opportunities to advance relationships with our client.
14. Maintain excellent written and verbal communication with all parties.

Requirements

MediaMonks is one of those (50) companies creative people would kill to work for. You’ll be part of a successful and super-fast-moving-(and-growing) company that is determined to reach Mars before Musk. In addition to an unlimited supply of coworkers, MediaMonks gets you a one-of-a-kind company culture, characterised by conscientiousness and celebrated with champagne. If you meet and exceed this profile, we’d love to meet you.

Please be attentive to the requirements for this role and accompany your application with a short cover letter detailing why you’re the right Monk for the job.

Requirements

1. We’re looking for a proficient Account Lead / Program Manager with at least 3 years experience in a marketing agency, consultancy, production company and/or client side studio, managing people and/or teams.
2. You’re fluent in English (speaking and writing on a professional level).
3. Demonstrated ability to execute strategies and programs, with experience managing diverse sets of marketing programs mapping back to larger strategy and achieving key objectives.
4. Strong communication and relationship building skills with key partners and stakeholders.
5. Driving production of multiple projects between our international offices is no easy task and requires someone with excellent planning and communication skills.
6. You are experienced doing business with global clients who will seek your take, expertise and leadership on the production of their ideas.
7. You play a supporting role in the bidding for new projects, contributing to the development of creative and production proposals.
8. You have a switched-on, positive, proactive and problem solving mindset, happy to respond to curveballs, challenges and explore multiple solutions.
9. You’re highly organised, articulate and passionate about digital, film amp; video, creative industries, and current social technologies. You are passionate about your work and the work we create.
10. You have a deep love of storytelling that pushes creative boundaries.
11. You are an expert negotiator with production costs and you know what can be done, and done well, for 25K to 1M.

Job Rewards and Benefits