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Site Superintendent - IGS Africa Job in South Africa
Integrated Global Services , South Africa

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
High School or equivalent
Total Vacancies
1 Job
Posted on
May 1, 2021
Last Date
Aug 1, 2021

Job Description


IGS is the pioneer and global leader in the design and in-situ application of high velocity thermal sprayed (HVTS) coatings, on the inside surfaces of mission critical process equipment, to mitigate erosion and corrosion wastage. Furthermore, IGS is the world leader in the design and in-situ application of surface emissivity modifying ceramic coatings to improve efficiency of fired heaters (Cetek). IGS creates value for its customers through the application of its proprietary surface technologies to extend the operating life, reduce downtime during turnarounds, and improve operating efficiency of mission critical process equipment. IGS is head quartered in the United States, and serves a global customer base through a number of subsidiaries and divisions, including IGS Africa based in Johannesburg South Africa. IGS Africa is seeking to continue it’s growth in serving the sub-Sahara African region through the addition of a seasoned Sales Management professional.

Job purpose:

Ensure all health, safety, environmental, and quality programs and policies for IGS are adhered to. Responsible for, and actively manages IGS AFRICA field services personnel and communications with client while building and maintaining interpersonal relationships. Provides feedback to IGS management team for corporate strategic initiatives related to customer service, safety, quality, project incentives and technical training needs. Supports IGS strategic growth objectives through execution of quality projects that directly impact the scalability and efficacy of IGS. Acts as a company liaison with the project client on all matters related to safety, timeline, identification of additional work and upsell opportunities.

Key responsibilities and accountabilities:

Project Planning

  • Reviews quote and estimate with regional sales manager and / or estimator and ensures the sales to operations handoff is complete
  • Generates project plan summarizing schedule of events
  • Plans site layout per customer, work and safety requirements
  • Communicates resource requirements to the Resource Scheduler
  • Requests project equipment, materials and consumables from internal resource providers
  • Confirms schedule and timing with customer
  • Obtains required customer’s and external inspectors’ approvals and signatures, during process stages all the way through the completion of the project
  • Obtains change orders and customer authorizations as needed
  • Coordinates final inspection and acceptance by customers’ and external inspectors
  • Manages work to scope of contract
  • Periodically communicates Project Updates to Sales Force as required
  • Ensures delivery of post work Project Survey to client per specific directions
  • Receives, controls and secures equipment, materials and consumables on site
  • Prepares and submits Tamp;M sheets and billing documentation as needed per purchase order
  • Monitors and manages on site IGS personnel safety
  • Monitors and controls project costs in accordance with scope of work
  • Ensures proper authorizations obtained for changes to scope of work
  • Ensures proper handling and disposal of waste at site
  • Reviews and approves all project charges and total job cost
  • Communicates project completion to accounting department and management
  • Performs and submits project safety evaluation
  • Responsible for notifying customer of project survey and encouraging response
  • Performs and submits personnel performance evaluations concurrently with Team Leader and recommends trainings to IGS Operation management required by the project team.
  • Supports sales team as needed in estimating, attending pre-bid meetings and inspections
  • Scopes and sells additional project opportunities while on-site
  • Collaborates with other IGS personnel for ongoing customer/account management

Project Integration

  • Verifies resource availability and identifies / addresses deficiencies to ensure appropriate levels of personnel are assigned to the project.
  • Manages travel lodging and other personnel logistics as needed or aids Team Leaders assigned to the project in delivery of same.
  • Communicates Team schedule amp; confirms departures and arrivals as needed with assigned Team Leaders.
  • Prepares, maintains, and controls project management files and reports for pre and post job work.

Customer Communication

  • Confirms availability of customer supplied support items, and customer expectations of IGS supplied support items.
  • Review QCP with client prior to start of any work.
  • Communicates project status and progress in accordance with IGS Sales Communications Directives.
  • Addresses any issues identified in inspection to ensure all contractual obligations have been met and customer satisfaction has been delivered.

Project Execution

  • Tracks team performance in terms of safety, quality, productivity and alignment with IGS values; requiring enough time in the work / application area to make such assessments accurately and fairly to complete team score cards.
  • Ensures equipment specifications and functionality are sufficient to meet the obligations of the contracted work associated with the assigned project.
  • Prepares and submits per diem and other cash card requests or assists Team Leaders as needed.
  • Approves man hours on weekly timesheets for payroll and helps Team Leaders with completion of timesheets.
  • Understand IGS Health amp; Safety compliance as well as Customer/Project specific compliance to ensure the project is executed in accordance with all related Safety Policies.
  • Addresses and corrects any unsafe work environment issues to ensure the safety of IGS personnel, other contractors and client personnel as necessary.
  • Monitors other on-site subcontractors to identify and mitigate potential impacts to IGS project safety.

Post Job Execution

  • Performs post project materials inventory and communicates results to accounting department.
  • Submission of provisionally accepted (by your customer contact) invoice(s) with all necessary backup documentation.
  • Identifies and shares with IGS Operation management and team, any lessons learned from the completed project, and advises on how to apply them for future project improvement and opportunities.

Equipment and Processes Support

  • Understands IGS product and service offerings and how they relate to solving metal wastage problems for customer
  • Equipment a quality inspections, as needed, of the surface applications; analyzes, and communicate as recommended solutions to the client based on results of the data.
  • Understands equipment operation and requirements for repair and maintenance and provides guidance and/or assistance as needed to teams.
  • Sales and Customer Support Provides general assistance regarding corporate, operational and/or administrative matters when not assigned to project work


Skills and Abilities Required:

  • Extensive familiarity with IGS equipment and project operations
  • Demonstrated knowledge of IGS policies and procedures
  • Knowledge of safety, health and environmental regulations
  • Effective reporting and organizational skills
  • Effective communication and interpersonal skills
  • High level of self-sufficiency and initiative
  • Willing to lead and or follow in a Team Based environment
  • Must be fair and ethical
  • Must be a good listener
  • Understand cost management and optimization of expenditures
  • Ability to work in an industrial environment
  • Good situational leadership awareness and; understanding when any given situation calls for a directive or a supportive posture
  • Proficient computer software skills including, MS Outlook, MS Word, Excel amp; Project software
  • Ability to meet customer pre-access requirements such as occupational health examinations, training requirements, drug screens, background searches, etc.


  • Grade 12
  • Engineering degree in a work-related field preferred
  • Minimum 3-5 years’ progressive responsibility in project management position required
  • Proven track record in effectively managing small and medium sized projects required
  • Demonstrate situational leadership; understanding when and how much each employee needs direction or support on any given situation
  • Experience with specialized technology-based field services operations and environments servicing predominantly the power generation and hydrocarbon processing industries


Company Medical Aid

Company Provident Fund

Job Specification

Integrated Global Services

Information Technology and Services - Delhi, India