Travel Agent
Omega Group Holdings, South Africa
Job Description
We are looking for a passionate travel consultant who will manage travel requirements made for individuals and businesses on holiday. Successful candidate will ensure to assist tourism related package tours and services on behalf of suppliers. Your goal is also to ensure clients are loyal for future services and are satisfied.
Duties
Collect payments, book transportation and make hotel reservations
Work with clients to understand their needs, advise them the appropriate destination, travelling dates, costs, accommodations and modes of transportations
Provide relevant details, publications and brochures
Sell and plan accommodations, insurance, transportations, and other related travel services
Maintain client files and enter data into software
Deal with occurring travel problems, complaints or refunds
Attend travelling seminars to be updated with tourism trends
Networking with tour operators
Maintain financial and statistical records
Prepare promotional materials to sell itinerary tour packages using promotional techniques
Meet sales and profit targets
Requirements
Working experience proven as a travel consultant. Without experience will be mentored and trained by our excellent team
Strong commercial awareness and sales skills
Knowledgeable of GDS systems, e-travelling and computer reservations systems
Fluent in English, multilingual is an added advantage
Ability to communicate, interact and negotiate effectively
Grade 12 diploma, degree in travel, hospitality, business relevant field and tourism
Benefits
R9660