We are currently looking for a medical receptionist with excellent administrative and organisational skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills
Responsibilities
Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
Answer all phone calls in a professional and courteous manner.
Perform all duties within HIPAA regulations.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activates.
Assist with admissions/treatment as per agreed protocols.
Ensure that stock levels are adequate and orders are made timorously.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.
Requirements
Administration certification
2 years of experience at a healthcare facility in a Medical Receptionist role
Working knowledge of medical terminology,
Innovative thinker with strong conceptual and problem-solving skills.
Meticulous attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Passionate about healthcare excellence.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and IT skills.
Benefits
R11650