Solution Consultant / Pre-sales Engineer
Electrum Payments, South Africa
Job Description
If you are passionate about using technology to solve everyday problems then you could be Electrum’s next solution consultant. We are looking for a pre-sales engineer that has the ability to ‘translate’ highly technical concepts into business value, while working cross-functionally with our customer to ensure a strong technical fit. You will do this by working with our product, development and delivery teams to plan, verify and monitor the implementation of the final solution.
What you’ll do
Working with our sales team you will lead the technical sale with our prospects and customers to understand their current transaction landscape and determine their wants, needs and goals. Utilising your balanced mix of technical and business skills you will work with multiple buyer personas across the customer enterprise, often helping to inform their strategic direction. Your understanding of software design and business processes will help you define a solution, and model the financial business case, to meet their needs. You will manage or actively participate in the activities that take place during solution ideation, solution design, and solution implementation, generating proposals that resolve pain-points and detail how the application will look, what the modules will be, and how they interact with each other. You will also define how the solution will scale for the future and how it will be maintained, while highlighting the benefits and risks. You will respond to RFIs, RFPs and design demos or proof of concepts to help our customer or prospect better understand the technical benefits of partnering with Electrum. Using your strong communication skills you will explain the solution in a language that the buyer will understand, selling the efficiencies of Electrum’s APIs over customised connections. You will gather market intelligence and better understand customer needs so that you are able to educate the go to market team and recommend new products, or enhancements, for an improved market fit.
Requirements
- Analytical thinking and problem-solving skills
- Technically creative and open-minded
- Ability to communicate and troubleshoot the complexities of technical solutions
- Excellent oral and written communication and presentation design skills
- Project management skills
- High attention to detail
- Effective interpersonal and leadership skills and be able to work independently
- A degree in Computer Science or Software Engineering
- Minimum of 3 years of experience in software engineering and design architecture
- Experience working with and analyzing computer hardware and software
- An understanding of software product management and business analysis techniques and processes
- Proficiency with mission critical applications in a secure cloud environment
- Experience in developing or supporting transaction processing software, such as payments will give you an advantage
Benefits
Electrum is an exciting business to business software company that is growing at an exponential rate. We build cloud-based transaction processing software for digital goods and services, money transfer, payments and the back-office tools to reconcile the transactions. We deliver these solutions through a SaaS model. Our customers include South Africa's biggest household names in banking, retailing and telecommunications. We are looking for you to help us extend our reach. We hire extremely smart people and offer great opportunities for personal growth and career progression. You will be joining a dynamic, highly skilled and delivery focused team. Our work environment is relaxed yet results-driven. Added benefits include flexible working hours, 20 leave days, new MacBook Pro, bursary programmes, participation in bonus schemes, cool invested colleagues, a trendy office space with a rec room filled with foosball, table tennis, fatsaks to power nap on. We also supply free healthy cooked lunch and a stocked kitchen for mid-day nibbles, onsite gym and shower facilities, and regular social events (games, hikes, holidays and dinners).