Admissions Counselor
Valenture Institute (Pty) Ltd, South Africa
Job Description
Valenture is an exciting new start-up in the online education space. Our mission is to evolve what it means to go to school by transforming physical limitations into digital opportunities. We do this by providing students worldwide with a fully supported, global online high school experience, steeped in academic excellence and rooted in sustainable practices. We believe in providing more than just a quality online education we’re dedicated to building and empowering a purpose-driven, global student body and equipping them to make the best of both their individual and collective futures.
Realities of the role:
If you have a passion for education, contributing toward sustainable change and making a positive impact on the education landscape globally then keep reading!
We are looking for the ultimate communicator who is able to guide young students in making a decision to study an online high school program at Valenture Institute! In collaboration with their parents, you will be called upon to have meaningful and impactful conversations. Using your impeccable communication skills, you will be required to guide, motivate and enrol students into one of Valeture’s accredited programs. Your ability to connect with young high school students and their parents will be essential.
Your responsibilities would include, but are not limited to:
- Proactively engage with prospects via telephone, email, skype and webinars
- Share your insights from chatting to students and parents to assist in building a robust admissions process
- Use your strong communication skills to build rapport and create authentic connections with students around the globe
- Facilitate the administration process of enrolled students from lead to enrolled student
- Be required to continuously develop and improve your ability to perform your current role
- Contribute toward building a student journey process
- Effectively navigate a tech stack to ensure a quality experience for students
- Be expected to work evening shifts when required (13h00 until 22h00)
- Be expected to meet and exceed your daily metrics and targets
- Attend roadshows (or similar events) educating students and parents
- Maintain and strive to exceed minimum conversion rates and consistent productivity
Start date: As soon as possible
Requirements
- Minimum Bachelor's degree.
- At least 3 years of work experience, involving email and telephone engagements
- Practical working knowledge of Gsuite and MSOffice
- Ability to adapt to the fast pace of the business
- Effective time management
- Own reliable transport
- Be able to work from home when required (Stable internet and quiet work area)
- Excellent written and verbal communication skills.
- Ability to work effectively in a team.
- Excellent telephone and email etiquette.
- Ability to build rapport via the phone and email.
- Ability to work under pressure and handle stress.
- Positive attitude.
- Adapt to change well
- Thrive in a fast-paced, growing environment
- Comfortable with working to team-specific, and individual, targets and deadlines
Benefits
ICAS Employee Wellness Programme
Family member discount for Valenture Institute
Remote work
Voluntary savings Programme
Please note that if you do not hear from us within 3 weeks, your application is considered unsuccessful at this time.