LanguageCert Quality Auditor - South Africa
PEOPLECERT, South Africa
Job Description
Are you obsessed with helping organisations improving their processes? Are you interested in working as an on demand external auditor onsite and remotely, and are you able to travel around South Africa and neighboring countries?
PeopleCert, on behalf of LanguageCert, is looking for responsible Quality Auditor (QA) to ensure that approved centres comply with LanguageCert and regulatory requirements. The role of the QA relates to the external quality assurance of the centre's infrastructure, systems and internal quality assurance arrangements to ensure systems, processes and practices are being implemented effectively.
RESPONSIBILITIES
- Perform on demand centre audit/monitoring activities with new and existing centres to ensure compliance with policies and procedures
- Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert’s qualifications, policies and procedures and regulatory requirements
- Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations
- Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCert’s set specifications
- Complete accurate centre audit reports/records
- Inform centres of any identified non-compliance and actions required to remedy, monitor and follow up on actions
- Undertake investigations regarding complaints, appeals and/or alleged malpractice/maladministration
- Ensure compliance with internal Management Systems.
Requirements
- Excellent command of the English language (level C2), knowledge of additional language will be an asset
- Excellent interpersonal, verbal and written communication skills
- Relevant quality assurance experience in the context of training and/or examination is a prerequisite
- Availability on demand (audits will be planned in advance and after mutual agreement); flexibility for occasional short-period travelling is desired
- Reporting
- Be able to meet deadlines
- Punctuality and reliability, maintaining high levels of integrity at all times
- Exceptional attention to detail.
If you are looking for an international, fresh and fast growing environment to enhance your career further we would like to hear from you!
PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.
All applications will be treated with strict confidentiality.