Senior Infrastructure Engineer: Security

Senior Infrastructure Engineer: Security
Clickatell, South Africa

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 8, 2021
Last Date
Apr 8, 2021
Location(s)

Job Description

Add your voice to the chat revolution:

Are you excited to work for a tech company on the front lines of innovation for some of the biggest brands in the world? Do you thrive in environments where challenging the status quo is the daily norm? If you’re an A-player with energy, initiative, and focus on delivering top results, or as we refer to our colleagues at Clickatell a Champion then read on.

At Clickatell, we’re upending the way companies connect, engage, and transact with their customers in chat. Chat is something you do every day with your friends, but it’s also a simple technology that we’ve helped our customers to use to accomplish pretty amazing things. Clickatell helps businesses power customer support, customer engagement, and payments all through chat apps like WhatsApp and Facebook Messenger.

Our customers are some of the most admired and recognizable companies in the world and our communications technology is used to reach more than 15,000 global brands every year. Our jobs offer you a chance to grow your career and work with global teams on technology that is quite simply changing the world.

We could tell you about our great coffee, cool digs, super flexible work-life integration, and amazing benefits, but these won’t convince you to come work with us. If you want to test yourself, work on meaningful projects in a fast-paced environment, and be where every day presents new possibilities, come join one of the greatest global tech companies. We want you!

This year marks our 20th anniversary an achievement that’s about great vision and execution, but much more. We’ve grown by combining curious minds and quick smiles with a collaborative company culture where we never quit or settle, and always strive to create solutions that will change the world. It’s a big proposition, but it’s a mission our team takes on every day in an environment that provides you with the freedom to create and innovate, while having fun at the same time. We’re a fanatically friendly group that listens and puts each other first to accomplish great things together for our customers, our communities, and Clickatell.

Purpose:

As Senior Infrastructure Engineer: Security, you will be accountable for assisting the Team Lead in planning, organizing, controlling, and management of all of platforms and implementation of the related infrastructure strategy. We are looking for an experienced person to help us manage and develop our cloud infrastructure. This role will work closely with our technology teams to provide the support necessary to allow for a secure and agile environment with continuous improvement and assessment.

Requirements

The role of our Champion:

  • Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
  • Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
  • Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
  • Technical research and development to enable continuing innovation within the infrastructure.
  • Auditing and analysis of logs and other system data for troubleshooting and identifying possible vulnerabilities in the estate.
  • Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners.
  • Technical liaison with enterprise customers and vendors as required.
  • Service, maintain, commission, and support global platforms, with a view towards high availability and security.
  • Conducting proactive research to analyse security weaknesses and recommend appropriate strategies.

ITIL - incident and problem management

  • Conduct root cause investigations on all customer-affecting incidents.
  • Ensure that all known vulnerabilities are highlighted, documented and feeds back into the change management process.

Knowledge-sharing and Documentation

  • Ensuring all documentation and diagrams for all environments are accurate and up to date.
  • Prepare and document standard operating procedures and protocols.

Operations and Support

  • Build, maintain and continuously improve the security assessment of the Clickatell Estate.
  • Visualize security posture and drive positive trending to align to security best practices.
  • Perform Risk Assessments as required and drive action items with the relevant stakeholders to ensure alignment to the business strategies.
  • Manage and maintain security related technologies such as Firewalls, VPNs, and Proxies

Job Specification

Job Rewards and Benefits

Clickatell

Information Technology and Services - Atlanta, United States
© Copyright 2004-2024 Mustakbil.com All Right Reserved.