Business Intelligence (BI) Manager - SPARK Schools - Support Office
SPARK Schools, South Africa
Job Description
About SPARK Schools
SPARK Schools is a network of independent schools that provides affordable, globally competitive education through Africa’s first blended learning model. This innovative model elevates student achievement and provides the tools teachers need to serve their students effectively.
This blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.
SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools’ vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.
SPARK Schools is a high growth, mission and values-driven, entrepreneurial organisation, operating 17 primary schools and 1 high school and serving over 13 500 families. We are looking for dynamic people to join our team.
Reports To: Head of Strategy amp; Growth
Requirements
Responsibilities:
- Ensure solutions to new and challenging data problems in the SPARK Schools ecosystem, including but not limited to establishing a single source of truth, master and reference data management, defining the data landscape and organisational data processes.
- Well versed in data governance and management. Ability to guide executives based on industry best practices.
- Work with the executives and systems team to ensure compliance in terms of PoPIA and GDPR.
- Act as an internal consultant to the Executive (Technology) to ensure information security adherence and compliance.
- Ensure SPARK Schools has all relevant policies with respect to Information security, Data governance, GDPR and PoPIA.
- Develop and implement a data strategy.
- Serve as an analytics domain expert: help the business intelligence team scope and and prioritize projects, identify required infrastructure, maintain existing infrastructure
- Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools
- Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed
- Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders
- Help develop data-driven products and services, such as client-facing analytics insights and personalized experiences
- Be able to simplify and communicate complex topics to non-technical audiences
- Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analyzing and leveraging data to make recommendations and improvements
- Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI
- Ad-hoc data analysis.
- Mentor and support other analysts
Qualifications and Criteria:
The ideal candidate will possess the following qualifications and criteria:
- Completed relevant bachelor’s degree in mathematics, engineering, computer science or another relevant field
- Masters degree preferable
- 5 to 7 years of experience as a Business Intelligence Specialist/analyst - 3 of which must be as a manager or senior role
- Expert knowledge of SQL
- Expert level usage of BI tools (Power BI amp; Excel/Google Sheets)
- Analytics experience across multiple company domains such as Product, Sales, Marketing, Customer Service, and Finance
- Experience with web analytics and optimization tools (Mixpanel, Google Analytics, etc.)
- Experience in designing and setting up experiments to analyze the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)
- Experience working with developers
- Experience with databases
- Familiarity with version-control systems
- Strong interpersonal and communication skills are required
- Excellent command of the English language, both written and spoken
- Experience with a BI transformation tool is a plus
Competencies:
- SQL Server
- T-SQL
- SSIS
- SSAS
- SSRS
- Azure
- Power BI
Qualities:
- Grit: Persistence through challenges.
- Excellence: A track record of high expectations perso