Job Summary
The key function of this role is to manage all day-to-day operational activities within a global data center and DR facility and ensure uptime. The successful candidate will also be responsible for backup and restore processes, DR replication, as well as user support with regard to servers.
Job Description
- Installing, maintaining Windows-based servers.
- Recovery of Windows Servers.
- Support helpdesk staff with handling server issues.
- Creation, Deletion and Amendment of user mailboxes.
- Access changes authorized.
- Ensure uptime of the infrastructure.
- Ensure regular testing of DR readiness.
- Ensure proactive preventive maintenance of Datacenter, servers, network components and other infrastructure components.
- Ensure physical security systems at offices.
- Ensure Software licensees records are kept up to date and are used optimally.
- Implement un-interrupted migration and implementation of new systems.
- Continuous upgrade of applications, operating systems and other components to ensure compliance.
- Ensure all firmware are kept up to date as per hardware vendor recommendation.
- Plan and manage hardware replacement lifecycle.
- Ensure encryptions and security of mobile devices.
- Support Active Directory and exchange infrastructure.
- Support email services to Blackberry and IOS devices.
- Support Database Servers including IBM P series, SUN Sparc and X series servers.
- Support Storage Area Network (SAN).
- Support Virtual Infrastructure for Servers and Desktops.
- Support replication between Head Office and Disaster Recovery systems.
- Ensure Daily, weekly, Monthly and Yearly backups and restores.
- Ensure monitoring and management of HVAC (Heat, Ventilation and Air-conditioning) systems, UPS and alternate power systems.
- Support integrated Building management system.
- Ensure procedure documents and training material are up to date.
- Manage Backup and Restore Processes.
- Maintenance of tape backup cycles, rotations, and replacements.
- Remote branch support within defined SLA parameters.
- Preparation of documentation to map all internal processes within the datacentre.
- Problem Analysis and troubleshooting servers.
- Monitoring server performance and logs.
- Applying upgrades, Patches and fixes on the servers.
- Managing & Maintaining Server security.
- Supporting helpdesk staff on Server side issues.
- Maintaining Windows Domain administration, replication to remote servers.
- Maintaining DNS, DHCP and WINS server and monitoring performance.
- Knowledge of Change management procedures.
CANDIDATE WHO DO NOT MEET THE REQUIREMENT PLEASE DO NOT APPLY