Billing Administrator
Electrum Payments, South Africa

Electrum is a leading B2B software technology company. We partner with some of South Africa’s biggest household names, enabling them to offer their customers’ access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.

We hire the best of the best and we offer great opportunities for both personal growth and career progression.

The Opportunity

As Billing Administrator you will take on a pivotal role in managing the end-to-end billing process for Electrum. Your responsibilities will include efficiently collecting billing data, generating precise and timely invoices, and actively pursuing debt collection. You will work closely with our Billing Specialist and Finance team, and you will contribute significantly to the financial health of the organisation.

Your interactions with customers will be instrumental in fostering strong and positive relationships, making your role essential to maintaining overall customer satisfaction. This is an exciting opportunity to be at the forefront of financial operations, ensuring accuracy, timeliness, and excellence in customer engagement within the dynamic environment of Electrum

Requirements

Your Responsibilities

As Billing Administrator, you will be responsible for the following:

• Collect and manage accounts due, following up with customers for timely payments.
• Efficiently create accurate invoices, ensuring precision in details and timely distribution (ARR and PS).
• Distribute remittance advice to the team.
• Keep clients informed about outstanding debts, deadlines, and address customer queries promptly.
• Communicate with Project Administrator and Sales Coordinator for billing information.
• Assist with NDAs, onboarding processes, and maintain a record of Product and Service history
• Share regular reports on quote status, outstanding items, and billing activity.
• Monitor and address issues in financial systems.
• Collect data for PTB invoicing, assist with Timesheet Management, and ensure timely submission by Electrolites.
• Assist in obtaining purchase orders and set up projects in Sharpie and Xero as required.
• Regularly maintain and update Customer databases.
• Provide ad hoc backup for tasks of team members.
• Monitor and report on accounts, identifying potential bad debts.

• Matriculation or Tertiary qualification in Finance
• 3 years experience as a Billing Administrator
• 1 year of experience in a Finance or related team
• Advanced Excel (or Google Sheets) experience
• Proficiency in a Financial systems, including Xero
  

Increase your odds by having

• Timekeeping and planning
• High attention to detail
• Strong oral and written communication
• Deadline and goal orientated

Benefits

Benefits and a bit about our culture

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Onsite gym and shower facilities
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, hikes, getaways, and dinners

We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3 step approach to dealing with them:

1. Tell everyone about it
2. Fix the mistake
3. Tell everyone about it

You are responsible for your actions both the successes and the failures.

Job Rewards and Benefits