Creative Writer (Project Base)
Boldr, South Africa

WHAT YOU’LL LIKE ABOUT US

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
• We’ve got training sessions in store to help you level up your skill set.
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
• We also cap off every week with a bit (a lot) of competitive board games.

• Content Development: Research, write, and edit clear, engaging, and high-quality articles focused on various topics related to outsourcing, customer experience, and business operations. Example topics include but are not limited to:
• What to expect in a CX outsourcing relationship
• How to vet an outsourcing partner for entry-level roles
• Debunking CX metrics: Which one is right for you?
• SEO amp; Keyword Optimization: Implement SEO best practices to generate organic traffic to our content.
• Quality Assurance: Proofread and edit your own work as well as work submitted by other team members, ensuring consistency and quality.
• Collaboration: Work closely with Subject Business Unit (SBU) heads and other internal teams for expert inputs and approvals.
• Content Strategy: Participate in the planning and execution of our content calendar, aligning with Boldr's goals and mission

Requirements

• Solid prioritization and time management skills.
• Excellent knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Excellent verbal and written communication skills
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to adapt/respond to different types of characters

Benefits

Hourly Rate

Job Rewards and Benefits