Account Manager - become Sales Operations Analyst - R600k/annum CTC
Delta-v, South Africa
Job Description
Do you have experience in a B2B customer facing role, and have a passion for driving efficiency through the use of data, tech tooling, and automation?
About Delta-v
Delta-v’s mission is to accelerate the growth of exceptional B2B software companies. We do this by providing them with sales teams that embed into their revenue organisation. We’re based in Claremont, Cape Town, and have an environment where we’re focused on achievement, constant learning, autonomy, transparency, and building a great team that works hard and has fun together.
About the Role
As a Sales Operations Analyst at Delta-v your focus will be to ensure that the sales teams that we operate for our FinTech amp; SaaS customers are supported with the best possible processes, systems, and reporting.
This role is an opportunity to take ownership of our sales tooling which includes B2B data providers, data acquisition tools, CRM (Salesforce), and sales engagement platform (Salesloft). Along with the day to day management of our tech environment, we have the following projects on our roadmap that you’d be responsible for:
- Optimising our CRM environment amp; data management standards
- Automating list building and prospecting processes with tools such as Clay and n8n
- Evaluating our current sales engagement vendor and potentially selecting and implementing a new sales engagement platform
We're not looking for someone with coding skills, but rather someone who understands B2B sales process and has a love of process, systems and data. As part of your onboarding we'll ensure you get the necessary mentorship, training and certifications to operate successfully in this role.
Requirements
You'll be a great fit for this role if you meet the following requirements:
- Completed University Degree that has included mathematical / quantitative courses during your studies
- 1+ years experience working as a Sales Development Rep, Account Executive or Account Manager in a B2B environment
- 1+ years experience work experience using a CRM like Salesforce, Dynamics, Hubspot or Pipedrive
- You have a passion for process efficiency and strong attention to detail
- Expert level Excel / Google Sheets skills - cleaning, manipulating, analysing data using advanced excel functions
- Data analysis amp; reporting skills - using Excel / Google Sheets or alternatively Reporting tools (e.g. Looker Studio) to create reports
Benefits
- Annual bonus
- Macbook
- 20 days leave per annum
- Salesloft, Zoominfo amp; Salesforce certifications
- Office weekly, monthly, quarterly, and annual social events
- Opportunities for international travel for conferences or to see customers