Email Marketing Assistant - EMEA
Ten Group, South Africa
Job Description
Member Comms at Ten
We produce and deliver industry-leading email content and programs to continually engage our worldwide base of high-net-worth members. We’re looking for an outstanding candidate to join our high-achieving global team of Email Marketing professionals.
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
Ten is a leading global lifestyle management business with presence in over 22 offices globally and more than 1300 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
To find out more about Ten, please watch this short video here.
What you will do
- Create email content and basic customer segments using our best-in-market technology.
- Build customer segments
- Support our Email Marketing Specialists on the rollout of new global initiatives.
Requirements
Your experience should include
- Knowledge and use of email marketing tools.
- Creation of simple audience segments.
- A proven ability to prioritise and manage tasks in a demanding work environment.
You should have
- Practical knowledge of HTML and email design (MANDATORY)
- Strong organisational and prioritisation skills, with the ability to multitask
- Developed critical thinking and problem-solving skills
- Exceptional attention to detail with a proactive approach to work
- Highly developed communication skills
- Ability to work independently
- A desire to learn and develop
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits:
- Offer flexible work arrangements including Hybrid work possibilities
- Annual Leave of 15 days per annum, 20 days per annum from the second year and an additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car).
- ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
- Access to lots of great travel and entertainment discounts as our clients members would!
- There are lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) or stunning roof-top terrace to enjoy the Table Mountain view, whilst enjoying our latest fruit drop or great coffee/tea station.
- Global Team, with diversity at its core.
- Safe and secure offices located in Cape Town Forshore, with complimentary off-street parking.
- Possibility of growth within a dynamic and international company
Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
"Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time."